The Challenge: Why Traditional Methods Fall Short
Existing debt recovery methods are expensive and not scalable. Even modern digital strategies, while helpful, often rely on static approaches & provide limited efficiency. They often push consumers away with shame & judgment-based interactions.
High Operational Costs: Manual collection processes require significant human resources & infrastructure.
Low Success Rates: Traditional outreach methods like calls & letters often fail to engage consumers effectively.
Limited Personalization: One-size-fits-all communication does not address individual consumer circumstances.
Negative Customer Experience: Aggressive or judgmental tactics damage brand reputation & customer relationships.
Lack of Real-Time Adaptability: Static strategies cannot adjust to changing consumer behaviour or financial situations.
The 10xVoice Solution: Intelligent, Empathetic Automation
The 10xVoice Debt Collection AI is able to initiate millions of interactions across multiple channels, have personalized conversations with debtors, empathize with their situations & gather unique, real-time data. Our AI voice agent, Mirium, running on the 10xVoice platform, engages consumers in a way that is empathetic, non-judgmental, and focused on finding a win-win solution.
Redefine the Debtor's Journey with AI
A Unified View of the Customer
Existing data, combined with communication history analytics, drives personalization and determines the propensity to pay through automation scenarios across the entire debt recovery lifecycle—while seamlessly connecting with your CRM or database.
Human-like Dialogue
The way our smart bot communicates uses natural phrases, details, and tone to create an authentic and realistic human-like communication experience.
Data Gathering & Integration
During the conversation, the bot collects data on dialogue status and responses, enabling it to aggregate and visualize necessary information—while also allowing integration with your CRM, database, or payment terminal (e.g., CRM, ERP, Excel).
How 10xVoice Delivers Results
Automation in debt collection allows you to save up to 50% on agent investment. This type of automation can lead to higher recovery rates and better long-term outcomes.
100+ calls/minute while agents can handle only 100 calls/day
35% reduction in contact service costs
75% of debtors remain on the line until the call is complete
Significant Value & Boosted Performance
