AI

Services and Solutions

Solutions
Services
Products
Resources
AI

Services and Solutions

AI

Services and Solutions

What it does

Acts as the first point of contact for IT issues, guiding users through resolutions and escalating only when needed.

Handles repetitive L1 issues

Guides resolution via voice workflows

Smart escalation with full context

Integrates with ITSM and identity systems

Logs every interaction for compliance

Why teams use it

Traditional IT support is slow and costly. This AI avatar delivers instant resolutions and scales without extra headcount.

Faster resolutions

Users speak, AI understands, and guides fixes instantly.

Faster resolutions

Users speak, AI understands, and guides fixes instantly.

Faster resolutions

Users speak, AI understands, and guides fixes instantly.

Lower ticket volumes

Deflects 60–70% of repetitive L1 issues before they reach humans.

Lower ticket volumes

Deflects 60–70% of repetitive L1 issues before they reach humans.

Lower ticket volumes

Deflects 60–70% of repetitive L1 issues before they reach humans.

Always available

24×7 support without after-hours cost or delays.

Always available

24×7 support without after-hours cost or delays.

Always available

24×7 support without after-hours cost or delays.

Built for IT control

Ideal for CIOs, IT leaders, and enterprises seeking efficiency without compromising governance.

Authenticated user access

Role-based permissions

Configurable escalation rules

Full audit trail of voice + actions

Why Partner with 10xDS

We deliver transformative AI solutions through proven methodologies, enterprise-grade technology, and accelerated implementation timelines.

Proven Track Record

Achieving measurable efficiency gains & quality improvements across diverse industries.

Proven Track Record

Achieving measurable efficiency gains & quality improvements across diverse industries.

Proven Track Record

Achieving measurable efficiency gains & quality improvements across diverse industries.

Enterprise-Grade Platform

Built on a secure, scalable cloud foundation for rapid deployment.

Enterprise-Grade Platform

Built on a secure, scalable cloud foundation for rapid deployment.

Enterprise-Grade Platform

Built on a secure, scalable cloud foundation for rapid deployment.

Fast Time-to-Value

Lean PoC methodology yields measurable results in just 6–8 weeks.

Fast Time-to-Value

Lean PoC methodology yields measurable results in just 6–8 weeks.

Fast Time-to-Value

Lean PoC methodology yields measurable results in just 6–8 weeks.

Ready to cut ticket noise?

Ready to cut ticket noise?

Ready to cut ticket noise?

Request a demo or run a pilot. See how AI IT Helpdesk Avatar resolves issues in minutes, integrates with your ITSM, and scales securely across telephony and CRM systems.

Request a demo or run a pilot. See how AI IT Helpdesk Avatar resolves issues in minutes, integrates with your ITSM, and scales securely across telephony and CRM systems.

Request a demo or run a pilot. See how AI IT Helpdesk Avatar resolves issues in minutes, integrates with your ITSM, and scales securely across telephony and CRM systems.

Exponential Digital Solutions (10xDS) is a new age organization where traditional consulting converges with digital technologies and innovative solutions. We are committed towards partnering with clients to help them realize their most important goals by harnessing a blend of automation, analytics, Artificial Intelligence services and solutions, and all that’s “New” in the emerging exponential technologies.

© 2025 10xDS. All rights reserved. 

Exponential Digital Solutions (10xDS) is a new age organization where traditional consulting converges with digital technologies and innovative solutions. We are committed towards partnering with clients to help them realize their most important goals by harnessing a blend of automation, analytics, Artificial Intelligence services and solutions, and all that’s “New” in the emerging exponential technologies.

© 2025 10xDS. All rights reserved. 

Exponential Digital Solutions (10xDS) is a new age organization where traditional consulting converges with digital technologies and innovative solutions. We are committed towards partnering with clients to help them realize their most important goals by harnessing a blend of automation, analytics, Artificial Intelligence services and solutions, and all that’s “New” in the emerging exponential technologies.

© 2025 10xDS. All rights reserved.