What it does
VoiceOps supervises all AI voice calls, turning raw conversations into structured insights, alerts, compliance checks, and business outcomes; so teams catch issues early and improve performance.
Analyses 100% of AI calls with no sampling.
Tracks intents, resolutions, silence, sentiment, errors, and hallucinations across all calls.
Real-time alerts for drops, failures, compliance gaps, and drift.
Connects calls to outcomes like revenue, bookings, tickets, and SLA impact.
Works with SIP, PBX, Twilio, Vapi, CRMs, and Voice AI systems.
Why teams use VoiceOps
Voice AI breaks silently. VoiceOps reveals failures, compliance risks, and lost revenue instantly, so operations, IT, and compliance teams stay ahead of problems.
Full visibility
Every AI call monitored and scored so teams see issues immediately, not weeks later.
Actionable alerts
Real-time notifications for failing intents, rising transfers, duration spikes, and missing scripts.
Outcome tracking
Links calls to revenue, appointments, tickets, and agent savings so leaders see true ROI.
Built for Voice AI ops
Ideal for healthcare, collections, support, government, and call-heavy Voice AI deployments.
Compliance checks for regulated sectors
A/B testing of prompts, models, and versions
Supervisor console for deep reviews
Improvement loop that upgrades agents weekly
Why Partner with 10xDS
We deliver transformative AI solutions through proven methodologies, enterprise-grade technology, and accelerated implementation timelines.
Proven Track Record
Achieving measurable efficiency gains & quality improvements across diverse industries.
Enterprise-Grade Platform
Built on a secure, scalable cloud foundation for rapid deployment.
Fast Time-to-Value
Lean PoC methodology yields measurable results in just 6–8 weeks.
